Privacy Policy

Last updated October 18, 2026

Cloudana (“we”) makes Notcho. This policy explains what we collect, why, and your choices. Contact: [email protected].

What we collect

• Account and billing: your email address, billing country and subscription status. Card details are collected and stored by Stripe, not by us.
• His computer: a private cloud computer is created for you. Its contents (files, browser data, the agent’s chat history and activity log, logins you give it) are stored on that computer. We do not read them. We access a computer only to run and repair the service, when you ask us to for support, or when the law requires it.
• Paired devices: a device name (for example your PC’s name) and a key for each device you pair. Keys are stored only as one-way hashes.
• Operational data: minimal technical logs (such as when a computer starts or stops, and errors) to keep the service working, kept for up to 30 days.
• The website: no tracking cookies and no advertising trackers. After checkout, your browser remembers your checkout reference (local storage) so the welcome and account pages work.

Voice, AI and your Claude account

Voice messages are transcribed on his computer. The agent is Claude Code, running under your Claude account: your requests and what the agent sees are sent to Anthropic to generate responses, under Anthropic’s terms and privacy policy, as with any use of your Claude account. We never see your Claude password; you sign in on Anthropic’s own page.

Why we use it

To provide Notcho (create and run your computer, deliver files and messages to your devices), to bill you, to keep the service secure, and to contact you about your account. We don’t sell your personal information and don’t use it for advertising.

Who processes it for us

• Stripe: payments and billing.
• Fly.io: hosting for the cloud computers.
• Cloudflare: the website, downloads, our customer database, and waking computers for scheduled routines.
• Anthropic: the Claude model, under your own Claude account.

How long we keep it

While your subscription is active. When it ends, his computer and everything on it is deleted 14 days later. We keep billing records as long as tax and accounting law requires.

Your rights

You can ask us for a copy of your personal information, to correct it, or to delete it, and you can object to or restrict certain uses. Depending on where you live (for example under the GDPR or the California Consumer Privacy Act) you may have additional rights, including complaining to a data protection authority. Email [email protected]; we answer within 30 days.

Security

Each computer is isolated and reachable only by your paired devices over encrypted connections. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

Children

Notcho is not for anyone under 18.

Changes

We’ll update this page when our practices change, and email you about material changes.